Discover Network and Diners Club International Announce Strategic Payments Partnership with Merlin Entertainments to Enhance Visitor Experience
Discover® Network, Diners Club International® and Merlin Entertainments today announced a comprehensive partnership designed to provide seamless payment experiences for millions of guests at some of their most iconic London attractions, as well as across their entire worldwide portfolio.
Merlin Entertainments, the global family of destinations, experiences and attractions, has been dedicated to accelerating growth by building deeper guest relationships and improving performance across its portfolio. Through this multi-year agreement, Discover Network and Diners Club will be the preferred payment method across Merlin’s iconic London portfolio, including the London Eye, London Dungeon, Madame Tussauds, Shrek’s Adventure and SEA LIFE London Aquarium. The partnership will also enable acceptance across 100% of their other international locations across card present and card not present payment channels.
With this move, Merlin locations join millions of Discover Network and Diners Club acceptance locations across 185+ countries and territories. The collaboration demonstrates a commitment to ubiquitous acceptance and digital innovation in the global payments landscape, with a relentless focus on improving the guest experience.
“At Discover Network and Diners Club, our goal is to be everywhere our customers want to spend, and our customers certainly want to spend at Merlin attractions,” explained Josh Atwood, SVP of Global Acceptance at Discover Network. He continued by saying, “I’m thrilled that we can now provide seamless acceptance across their locations and are deeply appreciative of their partnership.”
Dominique Sidley, Global VP Indirect Sales at Merlin Entertainments, said: “At Merlin, we’re actively looking for ways to make visiting our attractions easier and more enjoyable for guests from around the world. This partnership with Discover Network and Diners Club International expands the payment options available across our global portfolio, giving guests greater flexibility when it comes to how they pay – a crucial part of the guest experience as a whole.
“As we continue to grow and welcome millions of visitors each year, partnerships like this one play an important role in delivering the convenience and accessibility our guests expect at any one of our magical days out.”
